PAPCO’s experienced and highly trained customer support team provides a variety of services that make installation and maintenance as easy on the customer as possible. Support starts with a joint effort with the customer to develop specifications so that the right expansion joint is produced for the application. Once produced, the joints are shipped in the most economical way. For example, oversized expansion joints can often be shipped in assembled halves to reduce field labor time.
PAPCO support continues after the installation is complete. Dedicated technicians provide a rapid response to problems reported from the field. In addition to doing splices and repairs, these technicians can be called upon to do complete inspections and evaluations of your current expansion joints. These periodic inspections can often identify a problem and allow you to take corrective action before major damage can occur. Our field service technicians also provide training for your personnel and can schedule on-site training courses as needed.